PHILIPPE VAN LIEU
plip [at] att [dot] net • www.Nick15.com

 

SUMMARY OF QUALIFICATIONS:

An extremely and consistently hard worker. Excellent problem solving capabilities which provides consistently high quality service for both customers and coworkers. Experience in helping customers and coworkers understand complicated ideas and concepts. Earned Bachelor's Degree in English (Technical and Professional Writing) at San Francisco State University. Self-motivated individual. A "Jack of All Trades"; skillful with a number of fields between computer-based technical tasks, writing-based communication tasks and visual-based artistic design tasks.

 

TECHNICAL EXPERTISE:

Software:

• OFFICE: Microsoft Office, OpenOffice, BBEdit (MacOS), Notepad++ (Windows), (among others)
• GRAPHICS & DESIGN: Adobe Photoshop, Adobe inDesign, Adobe Dreamweaver, Adobe Flash
• VIDEO: Adobe Premiere Pro, Adobe Encore, Apple Final Cut, Apple DVD Studio Pro, VLC, Quicktime Pro
• INTERNET: Several FTP client apps (for Mac and Windows), Apache web server, Wiki, WordPress

Operating Systems:

• APPLE: MacOS X, iOS, (among others)
• MICROSOFT: Windows 7, Windows Vista, (among others)
• OTHER: Palm OS (aka Garnet OS), HP/Palm WebOS, Google AndroidOS, *NIX, MS-DOS

Other:

• PROTOCOLS: TCP/IP, FTP, SSH
• PROGRAMMING LANGUAGES/TOOLS: C++, g++, Java, HTML, CSS
• HARDWARE: Apple Macintosh computers, various Windows-based computers, numerous video cameras (including the Panasonic AVG-DVX100 digital camera), dedicated video editing machines, several mobile devices (such as Apple iPhone, iPod, iPad, and Google Android-based devices)

 

WORK AND PROFESSIONAL EXPERIENCE:

Progen/Aura Imaging
FROM: August 2005 to Present (seven years, five months, as of January 2013)
POSITION: Graphics artist, professional and technical writer, web designer, videographer

RELEVANT EXPERIENCE:

• Redesigned website from top to bottom, works on regular upkeep and new website additions
• Headed and managed numerous video projects, including Aura Imaging's YouTube account
• Worked on numerous writing projects for the company, including a completely new "WinAura Pro Instruction" guide, various internal how-to documents, the monthly Aura Imaging Newsletter, and the Progen/Aura Imaging Sales brochure
• Able to work quickly, consistently and with a high quality of work and effort, meeting and surpassing management expectations

REFERENCES:

• Guy Coggins, President of Progen/Aura Imaging for 30+ years; phone: (650) 261-0195
• Susana Madden, Sales Lead of Progen/Aura Imaging, employed for 30+ years; phone (650) 366-8102

 

CVS/Pharmacy (previously Longs Drugs)
FROM: October 2001 to March 2012 (ten years, five months)
POSITION: Clerk/Cashier at Longs Drugs store 46, Longs Drugs store 89, and CVS/pharmacy store 9811

RELEVANT EXPERIENCE:

• Excellent customer service, learned what it takes to provide customers with a positive experience
• Able to work with and help other coworkers understand their job and responsibilities
• Trustworthy employee; able to follow management requests precisely and without upkeep
• Able to quickly adapt to changes within company policy and roles
• Able to work quickly, consistently and with a high quality of work and effort, meeting and surpassing management expectations

REFERENCES:

• Katrina Cappa, Floor Manager, Longs Drugs store 89, CVS/pharmacy store 9811, employed by Longs/CVS for 10+ years; phone: (650) 921-2279, email: katcappa@sbcglobal.net
• Cheryl Travizo, Cosmetics Manager, Longs Drugs store 46, CVS/pharmacy store 9811, employed by Longs/CVS for 27+ years; phone: (415) 370-7003, email: 69camarolover@att.net

 

EDUCATION:

San Francisco State University:
FROM: Graduated May 2012
DEGREE: Bachelor of Arts, Technical and Professional Writing

RELEVANT EXPERIENCE:

• Learned the fundementals of how to write and edit technical and professional documentation, specifically (but not limited to): press releases, brochures, standard operating procedures, persona creation, tutorials, solicitation letters, grantwriting, white papers
• Learned Adobe inDesign for use in multi-page documentation design
• Learned how to be an important contributing member of a major project, through working on SFSU's literary magazine "Transfer", working on a website and various document designs for a nonprofit organization, etc.

 

CREATIVE ENDEAVORS:

P-Tip Productions:
FROM: Fall 2005

RELEVANT EXPERIENCE:

• Created a small-scale video production business with friends and family; produced short films and DVDs of our work for distribution (approx 200 copies made)
• Currently writing and illustrating a graphic novel series titled Moose River; about six chapters written and released over two 200-page hand-made books and mini-comics
• Maintained a booth to sell works at several comic conventions, including the Alternative Press Expo